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South Africa SAHPRA’s Guidelines: for Labelling of Medicines Intended for Human Use and Adverse Drug Reactions (ADRs) Reporting

The South African Health Products Regulatory Authority (SAHPRA) plays a pivotal role in safeguarding public health by ensuring medicines are safe, effective, and properly labelled, and by maintaining robust pharmacovigilance through adverse drug reaction (ADR) reporting. In its continuous mission to strengthen medicine safety and promote patient wellbeing, the SAHPRA has issued two crucial documents:

1. Labelling of Medicines Intended for Human Use

The guideline helps pharmaceutical applicants prepare compliant label content when submitting applications for registration. It applies to:

  • All human medicines under Categories A (scheduled medicines) and D (complementary medicines), and

  • Both immediate and outer packaging of medicines.

Key Labelling Requirements

Every label submitted for registration must include:

  • Product name, dosage form, and strength,

  • Category and classification (as per Regulation 10),

  • Complete usage instructions,

  • Warnings and precautions,

  • Sugar content per dose, if applicable, and

  • Distinctive colours for different strengths to prevent medication errors.

Mock-up and Submission

Applicants must provide digital mock-ups of both the inner and outer packaging.These mock-ups:

  • Must be submitted in eCTD format (Electronic Common Technical Document),

  • Should use contrasting colours for legibility, and

  • Must be supplied electronically in both Word and PDF formats.

SAHPRA reserves the right to request printed specimens for review.

Why It Matters

Consistent and legible labels reduce medication errors, guide healthcare professionals, and empower patients to use medicines safely. By aligning with WHO and international labelling standards, SAHPRA reinforces South Africa’s commitment to global best practices.

For more details, please refer to the guidance: Guideline for Labelling of Medicines Intended for Human Use


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2. Adverse Drug Reaction (ADR) Reporting by Healthcare Professionals

An Adverse Drug Reaction (ADR) is a noxious and unintended response to a medicine occurring at doses normally used in humans. It can result from prescription, over-the-counter, or even misuse of medicines.

Why Reporting ADRs Matters

No matter how well-tested a medicine is, some reactions only emerge once it’s widely used in the real world. Continuous reporting:

  • Helps identify new or rare side effects,

  • Improves public health protection, and

  • Ensures medicines remain safe and effective over time.

Pharmacovigilance System in South Africa

SAHPRA’s Pharmacovigilance Unit works alongside:

  • The Department of Health’s Pharmacovigilance Centre for Public Health Programmes (DoH-PvPHP), and

  • The Extended Programme on Immunisation (EPI).

Together, these entities track and analyse ADRs through systems like VigiFlow® and the Med Safety App—tools linked to the WHO Uppsala Monitoring Centre (UMC).

What Healthcare Professionals Should Report

The guideline outlines that all suspected ADRs should be reported—especially:

  • Serious or unexpected reactions,

  • ADRs in children and elderly,

  • Reactions related to pregnancy and breastfeeding,

  • Lack of efficacy (especially in life-threatening conditions), and

  • Medication errors, overdoses, or product quality problems.

If in doubt, report it—SAHPRA encourages reporting even when causality isn’t certain.

When and How to Report

  • Serious ADRs → within 24 hours of detection

  • Non-serious ADRs → within 15 calendar days

Reporting can be done through:

  1. Med Safety App – A mobile app for direct submission to SAHPRA’s database.

  2. eReporting (VigiFlow®) – Online submission through SAHPRA’s portal.

  3. ADR & Quality Problem Reporting Form – Via email to adr@sahpra.org.za.

Each report is logged into VigiFlow®, assigned a unique ID, and then shared with the global WHO database (VigiBase®) for analysis.

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The views expressed in this publication do not necessarily reflect the views of any guidance of government, health authority, it's purely my understanding. This Blog/Web Site is made available by a regulatory professional, is for educational purposes only as well as to give you general information and a general understanding of the pharmaceutical regulations, and not to provide specific regulatory advice. By using this blog site you understand that there is no client relationship between you and the Blog/Web Site publisher. The Blog/Web Site should not be used as a substitute for competent pharma regulatory advice and you should discuss from an authenticated regulatory professional in your state.  We have made every reasonable effort to present accurate information on our website; however, we are not responsible for any of the results you experience while visiting our website and request to use official websites.

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